Kenmore Refrigerator Not Cooling in Ozona, Palm Harbor: Fresh Food Fan and Defrost Sensor Replaced

- Symptom
- The main refrigerator section wasn't cooling. The freezer was fine.
- Cause
- The fresh food evaporator fan wasn't working. We also replaced the defrost sensor, which fails often on these.
- Fix
- Replaced the fan and the defrost sensor.
A Kenmore French door refrigerator in the Ozona neighborhood of Palm Harbor wasn’t cooling in the main section. The freezer was fine.
The fresh food side was reading close to 59 degrees.
What we found
On this Kenmore the fresh food section has its own evaporator and fan. We emptied the section and took off the rear panel to reach them.
The coil behind it was covered in ice, and the fan wasn’t working.
The repair
We replaced the fan, because it wasn’t running. We also replaced the defrost sensor. It’s a part that fails often on these refrigerators, so we swapped it as a precaution.
If the main section of your refrigerator warms up while the freezer stays cold, call us. Our refrigerator repair service covers Palm Harbor, Oldsmar, Clearwater and nearby.
FAQ
Why is the freezer cold but the main refrigerator section warm?
On this Kenmore the fresh food side has its own evaporator and fan. When that fan stops, the cold air doesn't move and the section warms up while the freezer keeps working.
Why replace the defrost sensor too?
It's a part that fails often on these refrigerators, so we replaced it as a precaution while the section was open.