Repair Stories

LG Front-Load Washer Repair in East Lake Woodlands, Oldsmar: A Leak and a Loose Shock Absorber

LG front-load washer and dryer set in East Lake Woodlands, Oldsmar

A client in the East Lake Woodlands neighborhood of Oldsmar had an LG front-load washer leaking water during cycles.

Close-up of the torn door boot on the LG washer

The cause was visible right away on inspection, no disassembly needed: a hole torn through the door boot, the rubber gasket that seals around the drum opening, letting water past it during the wash.

Drum opening on the LG washer where the door boot seals

An unusual find on the follow-up visit

Door boots for this washer aren’t something we carry on the truck, so this one had to be special-ordered and took a few days to arrive.

When we came back to install it, opening the washer up for the repair turned up something else: one of the drum’s shock absorbers had come detached, its mounting hardware just sitting loose nearby instead of holding it in place. Nothing else about the unit suggested a defect that would cause that on its own, so the more likely explanation is that it happened during a move; the client mentioned the washer had been brought in from another location.

Back together

We installed the new door boot and re-secured the shock absorber’s mounting hardware in the same visit.

New LG door boot gasket before installation New door boot fitted into the LG washer drum opening

The washer runs leak-free now. If your front-load washer is leaking around the door during a cycle, a torn or damaged door boot is one of the first things worth checking — see our washer repair page for what else we typically look at.

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