Repair Stories

Whirlpool Refrigerator Icemaker Repair in Palm Harbor: Jammed Mid-Cycle

Old and new icemaker assemblies side by side for a Whirlpool refrigerator
Symptom
Ice maker jammed mid-harvest and stopped ejecting ice.
Cause
Broken internal gear in the ice maker module.
Fix
Replaced the full ice maker module.

The icemaker in a Whirlpool side-by-side refrigerator (model WRS325SDHW05) in Palm Harbor was jamming partway through its cycle. It would get stuck mid-harvest and stop ejecting ice, while the rest of the refrigerator kept cooling normally — temperature in both the fridge and freezer was fine throughout.

Whirlpool model and serial tag, model WRS325SDHW05

A jam like this, where the icemaker gets stuck instead of finishing its harvest cycle, usually comes down to something mechanical inside the icemaker module rather than the motor itself — often a plastic gear that’s stripped or broken. That’s what we found here, so instead of trying to source and swap just the internal gear, we replaced the full icemaker module.

New icemaker module installed in the Whirlpool refrigerator's freezer

It now completes its full cycle and ejects ice normally. If your icemaker is getting stuck mid-cycle while the rest of the refrigerator seems fine, a jammed or broken icemaker module is one of the first things worth checking. See our ice maker repair page for what else we typically look at.

FAQ

Why is my Whirlpool ice maker stuck?

A jam mid-cycle usually means a stripped or broken plastic gear inside the ice maker module.

Do you replace just the gear?

We replaced the full ice maker module rather than swapping only the gear.

See more appliance repairs in Palm Harbor →