Commercial repair
Commercial Ice Machine Repair
A commercial ice machine down during service is a real problem — we know that and treat these calls with urgency. We work on modular head units, undercounter machines, and combination ice/water dispensers.
Common commercial ice machine problems
| Problem | Likely cause | What to know |
|---|---|---|
| No ice production | A refrigerant issue, a failed water valve, or a control board fault | We check refrigerant charge and water supply first — the two most common causes. |
| Low ice output | Dirty condenser coils, scale buildup, or low water pressure | Scale buildup from hard water is extremely common in Florida and worth checking first. |
| Ice is cloudy or bad-tasting | Mineral buildup or a water filtration issue | Usually a cleaning and filter service resolves it, not a repair. |
| Water leaking from the unit | A cracked water line, failed drain pump, or a bad seal | Left unresolved this can damage flooring in a commercial kitchen fast. |
| Machine runs but won't cycle correctly | A faulty thermostat, control board, or harvest assembly issue | We diagnose the full ice-making cycle to find exactly where it's failing. |
Types of commercial ice equipment we service
- Modular ice machines (head units on top of ice bins)
- Undercounter ice machines
- Ice and water dispensers
How a repair visit works
- Initial diagnosis
We perform a hands-on diagnostic to pinpoint exactly what's wrong before touching anything.
- Detailed inspection
We check related components too, so we don't miss a second problem hiding behind the first.
- Transparent quote
You get a clear price for parts and labor before we start any repair work.
- Efficient repair
Once you approve, we complete the repair using quality parts and the right tools for the job.
- Testing and quality check
We test the appliance under real conditions before we consider the job done.
Brands we repair
Hoshizaki · Manitowoc · Scotsman · Ice-O-Matic · True · Follett
FAQ
How urgent is a commercial ice machine repair?
We treat these as priority calls — a bar or restaurant without ice is a real operational problem, and we try to get you a same-day window.
How often should a commercial ice machine be serviced?
We recommend a cleaning service at least twice a year — Florida's water hardness makes scale buildup a common cause of slow ice production.
Do you work with hotels and bars, or just restaurants?
Any business running commercial ice equipment — hotels, bars, restaurants, cafes, and convenience stores.
Need your commercial ice machine fixed?
Call now or book online — same-day appointments when available.