Frigidaire Refrigerator Not Cooling in Town 'n' Country: A Dead Freezer Fan Motor
- Symptom
- The refrigerator wasn't cooling — the fresh food section measured 62.6°F.
- Cause
- The fan in the freezer had stopped, so no cold air was moving from the evaporator into the refrigerator.
- Fix
- Replaced the freezer fan motor on the first visit with a part from the truck.
A client in Town ‘n’ Country called because their Frigidaire top-freezer refrigerator (model FFTR2021TWA, made in 2021) wasn’t cooling. Our thermometer showed 62.6°F in the fresh food section — far above the 37–40°F a refrigerator should hold.
The freezer fan had stopped
On a top-freezer refrigerator like this one, all the cold air is made at the evaporator in the freezer. A fan behind the freezer’s back panel blows that air around the freezer and down through a vent into the refrigerator below. If the fan stops, the evaporator still gets cold, but the air just sits there — and the fresh food section slowly warms up.
That’s what we found: the fan in the freezer wasn’t running.
Replaced on the spot
We had the fan motor on the truck, so it was replaced right away, on the first visit. The photo shows the freezer’s back panel with the fan housing, and the old and new fan motors side by side.
Result
With the new fan running, cold air is moving from the freezer into the refrigerator again. If your fridge section is warm but the freezer still feels cold, a stopped freezer fan is one of the first things to check. See our refrigerator repair page for what else we typically look at.
FAQ
Why is my top-freezer refrigerator warm when the freezer still feels cold?
The cold air is made in the freezer, and a fan pushes it down into the fresh food section. If that fan stops, the refrigerator warms up first.
Can a freezer fan be replaced in one visit?
Usually, yes. It's a common part — here we had it on the truck and replaced it on the spot.