Repair Stories

LG Refrigerator Freezer Drawer Stuck in Palm Harbor: A Jammed Drawer Slide

LG French door refrigerator with the freezer drawer removed and both drawer slides pulled out, in the Highland Lakes neighborhood of Palm Harbor
Symptom
The freezer drawer would only open a few inches and then stop. It wouldn't go any further.
Cause
One of the drawer slides had jammed, most likely because a screw inside it had worked loose and was catching. There was also water and dirt in the slides.
Fix
Took the freezer drawer apart, removed the door and the slides, took the jammed slide apart, dried everything and lubricated it. The drawer opens all the way again.

We’d already fixed a dishwasher for this client in the Highland Lakes neighborhood of Palm Harbor. This time they called about their LG French door refrigerator (model LFXC22526S, made in 2018). The freezer drawer would open a few inches and then stop dead. It wouldn’t budge past that.

LG French door refrigerator with an ice and water dispenser and the bottom freezer drawer closed LG data plate showing model LFXC22526S, production date August 2018

A jammed slide

The freezer drawer rides on two metal slides, one on each side. They work like the slides on a kitchen drawer, only heavier, with ball bearings rolling inside a track. When something catches in that track, the drawer can’t roll any further. That’s what happened here. Most likely a screw inside one of the slides had come loose and was jamming it.

Taking the freezer apart

To get to the slides, we took the whole freezer drawer apart and took the door off. The photo at the top shows the freezer with the drawer out and both slides pulled forward.

There was water and dirt sitting on the slides too.

Close-up of an LG freezer drawer slide with water droplets and dirt on the metal

We took the slide apart, dried everything out, lubricated it and put it all back together.

LG left rail assembly for the freezer drawer, removed and laid out on the floor

Opens all the way

The drawer slides out smoothly and opens all the way again. If your freezer drawer starts catching partway out, don’t yank on it. Forcing a jammed slide can bend it, and then it’s a replacement instead of a cleanup. Here’s what else we handle on refrigerators.

FAQ

Why won't my LG freezer drawer open all the way?

Usually one of the drawer slides is jammed. Something catching inside the slide, or dirt and moisture in the track, can stop the drawer after a few inches.

Can a stuck freezer drawer slide be fixed without replacing it?

Often, yes. Here we took the slide apart, dried it, lubricated it and put it back, and the drawer works normally again.

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