Repair Stories

Sub-Zero Refrigerator Keeps Shutting Off in Palm Harbor: A Burned Power Switch

Built-in Sub-Zero 590 side-by-side refrigerator with stainless doors and a water and ice dispenser, in a kitchen in Palm Harbor
Symptom
The refrigerator kept shutting off and wouldn't cool until its power switch was flipped back on.
Cause
The power switch had burned, and the connectors on it were scorched, so power to the fridge kept dropping out.
Fix
We took the switch out of the circuit and joined the wires directly. The client doesn't need it, and the breaker works as the off switch.

A client in Palm Harbor called about their built-in Sub-Zero side-by-side (model 590, built in 1997). The fridge kept shutting off, and it wouldn’t cool until the power switch was flipped back on.

Sub-Zero data plate showing model 590, manufactured July 1997

Up top, in the machine compartment

On this model the machine compartment sits above the doors. We took the cover off and looked at everything that feeds power to the fridge.

Open Sub-Zero machine compartment above the doors, showing the compressor, condenser fan, water valve and the wiring bracket along the front

The switch had burned

The power switch sits on a bracket at the front of the compartment. It had burned, and the plastic connectors that plug into it were scorched brown.

Burned black power switch on its bracket with scorched yellow connectors plugged into it

This fridge is rated at 12 amps. Once the contacts in a switch wear, that much current can heat the switch and its connectors until they burn, and then the power drops out. That’s why the fridge kept shutting off.

Taking it out of the circuit

We could have ordered a new switch, but this client doesn’t need one. If they ever want the fridge off, they’ll use the breaker. So for reliability we took the switch out of the circuit and joined the wires directly with insulated connectors, one less part that can burn.

Power wires joined with insulated connectors next to the burned switch, which is disconnected on its bracket at the left

If the switch or connectors on your own fridge are turning brown, something is running hot and it’s best to have it looked at soon. More on our Sub-Zero repairs.

FAQ

Why does my Sub-Zero keep shutting off?

On this 590 a burned power switch was the cause. When a switch or its connectors overheat, they can lose contact and drop power to the fridge, and it stops cooling until power comes back.

Can a burned power switch be taken out of the circuit?

Sometimes, when the owner doesn't need the switch. We joined the wires directly with insulated connectors, and the breaker became the way to shut the fridge off. That's a repair for a technician, not something to try yourself.

See more appliance repairs in Palm Harbor →