Repair Stories

Whirlpool Built-In Refrigerator Not Cooling in Tarpon Springs: A Sealed System Leak

Whirlpool built-in refrigerator and freezer column set in a kitchen in Tarpon Springs
Symptom
Refrigerator not cooling; a previous technician couldn't diagnose it.
Cause
Refrigerant leak in the sealed system — the low side read in a vacuum.
Fix
Diagnosed; the client is deciding between a sealed system repair and replacing both units.

A new client in Tarpon Springs, referred by a previous customer, called about a Whirlpool refrigerator that wasn’t cooling. This is a built-in column setup — a separate refrigerator and freezer unit installed side by side to look like one large integrated fridge. A previous technician had already come out and been unable to figure out what was wrong.

Whirlpool data plate showing model WSR57R18DM02

Confirming it wasn’t cooling

A quick temperature check inside confirmed the complaint — the compartment was sitting well above a safe fridge temperature.

Infrared thermometer reading over 60°F inside the Whirlpool refrigerator compartment

Gauges point to a sealed system leak

Connecting refrigeration gauges told the real story. The low side was reading deep in a vacuum instead of a normal operating pressure — a sign the sealed system had lost its refrigerant charge, which points to a leak somewhere in the system rather than a simpler electrical or fan issue.

Refrigeration gauge app showing a vacuum reading on the low side of the sealed system Second gauge reading taken during the sealed system diagnosis

Deciding on next steps

With a sealed system leak confirmed, the unit needs a proper leak repair, evacuation, and recharge — not something to rush into without a plan, and parts and labor add up on a job like this. The client is currently weighing whether to have the sealed system repaired or replace both the refrigerator and freezer units outright, given their age.

Result

This visit was diagnostic — the actual leak repair or unit replacement is still to be decided. We’ll follow up once the client has made a call on which direction to go. If a fridge is running warm and a previous repair attempt came up empty, checking the sealed system with proper gauges is worth doing before assuming it’s unfixable. See our refrigerator repair page for what else we typically check.

FAQ

How do you know a refrigerator has a refrigerant leak?

Gauges show it — a low side reading in a vacuum means the system has lost its charge.

Can a sealed system leak be repaired?

Yes — with a leak repair, evacuation, and recharge — but on older units it's worth weighing against replacement.

See more appliance repairs in Tarpon Springs →