Repair Stories

GE Side-by-Side Refrigerator Completely Dead in Palm Harbor: A Damaged Main Control Board, Replaced Next Day

Stainless GE side-by-side refrigerator with an ice and water dispenser in a kitchen in the Landmark Oaks neighborhood of Palm Harbor
Symptom
The refrigerator wasn't working at all.
Cause
A damaged main control board, with a burned spot on the back of the board.
Fix
We checked all the other components first, then replaced the main board the next day.

A GE side-by-side refrigerator, model GZS22IYNRHFS, in the Landmark Oaks neighborhood of Palm Harbor wasn’t working at all.

GE refrigerator data label with model GZS22IYNRHFS readable; serial number and QR code blurred

What we found

The main control board was damaged. On the back of the board there’s a burned spot.

Back of the old main control board held in a gloved hand, with a dark burned spot on the left side of the board

Before replacing it we checked all the other components too, just to rule out other problems. A bad part elsewhere can damage a new board.

The old main control board in its housing on the back of the refrigerator, with wiring harnesses coming in from both sides

The replacement

We didn’t have this board in stock, so we ordered it and came back the next day to install it.

New GE main control board in its bag and box, part number WR55X40445, next to the old board lying on a mat on the kitchen floor

The refrigerator came with a technical data sheet, so we typed up its service mode and test modes on our site.

If your refrigerator isn’t working at all, call us. Our refrigerator repair service covers Palm Harbor, Oldsmar, Dunedin and nearby.

FAQ

Why would a refrigerator stop working completely?

A failed main control board can do it. On this GE the board had a burned spot, and it controls the compressor, fans and defrost, so nothing ran.

Why test other parts before replacing a control board?

Another failed part can damage a new board. We checked all the components on this GE first so we could rule everything else out.

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